The Delhi Police have arrested two men on the charges of being involved in cheating e-commerce firm Amazon of 166 mobile phones and close to Rs 52 lakh between April and May.
Shivam Chopra, 21, ordered expensive phones on Amazon and then claimed refunds alleging that he received empty boxes. He used to sell these phones on other e-commerce websites or at the Gaffar Market in Delhi’s Karol Bagh, the police said.
His accomplice, Sachin Jain, 38, helped him by providing him nearly 150 pre-activated SIM cards to place the orders. He owns a small store.
Amazon filed a complaint in June against an individual who used 141 phone numbers and 48 customer accounts to order 166 phones and then sought a refund for each phone. The accused had paid for the phones in the form of gift cards.
Chopra would give false addresses in the locality where he actually resided and when the delivery person would call him after being unable to find the address, Chopra would ask him to come to a place nearby and collect the phone from the delivery boy.
He would then call up the customer care of Amazon India and allege that the box was empty and claim a refund.
But soon the internal investigating team at Amazon started looking into these refunds and found that all the purchases were being made from one particular neighbourhood in Tri Nagar. That is when Amazon decided to lodge a complaint.
A case was registered against Chopra in August and he was arrested on October 6 with help from the Amazon delivery boys as well as the mobile numbers that were used to place the orders. Chopra led the police to Jain, said Deputy Commissioner of Police (Northwest) Milind Dumbere.
During investigation, police seized 19 mobile phones, Rs 12 lakh in cash, 40 bank passbooks and cheques from Shivam’s house.